Healthcare-ready security · Built for SNFs

Fewer family calls. Better-informed families.

CareBridge Connect gives authorized families secure updates from approved care information — so nurses spend less time on routine calls and more time with nursing home residents.

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Designed for HIPAA safeguardsBAA required before PHI activation

How it works

From approved care events to informed families.

01

Works alongside your existing workflows

CareBridge translates approved care events into family-friendly updates.

Quick Entry
3 family members notified
02

Families see updates once they're approved

Approved care log entries, appointments, and milestones appear for the right family members — based on the access level you set — so families don't have to call to find out.

Family View · Mobile
Logged in as Sarah Wilson (Daughter)

Features

Built for how care teams actually work.

Care Log

Every shift, documented and shared.

Staff log care entries — meals, therapy, medications, incidents — from any device. Families see approved updates without having to call.

  • Categorized entries (therapy, nutrition, medical)
  • Staff attribution and timestamps
  • Role-based visibility controls
Care Log — Today4 entries
Physical Therapy Session
Therapy9:15 AM
Meal — Breakfast
Nutrition8:00 AM
Physician Visit — Dr. Chen
Medical7:30 AM
Personal Care
Daily Care7:00 AM
Family Updates

Families stay informed without interrupting care.

Approved, family-visible care updates appear in a clear timeline for authorized family members. Facility contact information remains available whenever a question needs the care team.

  • Verified in-app updates and Primary-only email notices
  • Facility-approved access per family member
  • Source and freshness details on every update
Family View
Verified updates
MT
Margaret Thompson
Room 412 · Sunrise Care Center
🏃
Completed PT session
9:15 AM · Logged by Maria R., RN
🍳
Good breakfast appetite
8:00 AM · Logged by Care Team
💊
Morning medications given
7:45 AM · Logged by Sarah K., CNA
Care Calendar

Appointments, visits, and milestones in one view.

A shared calendar for therapy sessions, physician visits, family visit windows, and care milestones. Families can request visits without calling the front desk.

  • Staff and family calendar in sync
  • Visit request workflow
  • Appointment reminders to families
Care Calendar — March 2026
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Physical Therapy · 9:00 AMToday
Family Visit · 2:30 PM
Podiatry Appointment · 4:00 PM

For Facilities

Better satisfaction and reputation.

Your clinical outcomes are excellent. Your families just don't know it yet.

  • Reduce nursing-station call volume by replacing routine update calls
  • Earn stronger Google reviews from families who feel genuinely informed
  • Improve census through referrals from satisfied families
  • Reduce liability exposure with read-only, role-filtered family access
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For Staff

Fewer interruptions.

Nurses spend less time on routine update calls and more time with residents.

  • Less time spent returning routine family calls
  • CareBridge translates approved care events into family-friendly updates
  • Quick-action logging from any device
  • More uninterrupted time at the bedside, where it actually matters

For Families

Peace of mind.

Stop refreshing the phone waiting for a call back. Always know how your loved one's day is going.

  • Care timeline: vitals, medications, activities — shared once approved
  • Upcoming appointments, therapy sessions, and family visit windows
  • Ask the AI: 'Did Dad eat breakfast today?' — answers from documented facts only
  • Notifications when something important changes

One simple price — built around your facility

Pricing depends on your licensed beds, the modules you turn on, and how many facilities you operate. Tell us about your facility and we send a custom quote in 24 hours.

Pricing

CareBridge Connect

Custom quote in 24 hours

  • Verified Updates timeline
  • Care team & family Circle
  • Visit tracking
  • Grounded family AI assistant
  • Staff review work queue
  • Wellness & vitals trends
  • Notification center
  • Multi-facility management
  • White-glove onboarding
  • BAA required before PHI activation
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No long-term contracts · Multi-facility pricing available

Designed for healthcare privacy and security

We never expose raw clinical notes. Only approved, structured data points — translated into family-friendly language. Every access event is logged. Role-based permissions ensure each person sees only what they're authorized to view.

Encrypted in transit & at rest
Designed for HIPAA safeguards
Role-based access control
Resident/family authorization workflows
Audit logging on all PHI access
BAA required before PHI activation

Questions about our security posture? We'll walk you through our controls on a call. Book a security review →

Fewer routine calls. More uninterrupted care.

See how it fits your facility's workflow. White-glove setup included. No long-term contracts.

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Designed for HIPAA safeguards · BAA required before PHI activation · Built for skilled nursing facilities