Fewer family calls. Better-informed families.
CareBridge Connect gives authorized families secure, real-time updates from approved care information — so nurses spend less time on routine calls and more time with residents.
Family notified
Therapy update sent · just now
−62%
family call volume
The numbers
Every family call that doesn't happen is a nurse who stayed with a patient instead. CareBridge Connect makes that possible at scale.
How it works
Live in 24 hours. Results in 30 days.
Deploy in a day, alongside your existing workflows
CareBridge pulls approved care events from existing documentation and translates them into family-friendly updates. No duplicate charting. Seamless EHR integration.
Families see updates the moment they happen
Every care log entry, appointment, and milestone is immediately visible to the right family members — based on the access level you set. Families stop calling because they already know.
Directors see exactly what changed
Real-time dashboards surface call volume trends, engagement scores, and family satisfaction — giving directors visibility into how families and staff are interacting with the platform.
Features
Built for how care teams actually work.
Every shift, documented and shared.
Staff log care entries — meals, therapy, medications, incidents — from any device. Families see updates the moment they're written. No phone tag, no missed calls.
- Categorized entries (therapy, nutrition, medical)
- Staff attribution and timestamps
- Role-based visibility controls
Families stay informed without interrupting care.
Every care log entry appears in a clean, readable feed for the right family members. Secure messaging replaces the phone as the default way families communicate.
- Real-time notifications via app or email
- Configurable access per family member
- HIPAA-compliant messaging channel
Appointments, visits, and milestones in one view.
A shared calendar for therapy sessions, physician visits, family visit windows, and care milestones. Families can request visits without calling the front desk.
- Staff and family calendar in sync
- Visit request workflow
- Appointment reminders to families
For Facilities
Better satisfaction and reputation.
Your clinical outcomes are excellent. Your families just don't know it yet.
- Reduce nursing-station call volume by replacing routine update calls
- Earn stronger Google reviews from families who feel genuinely informed
- Improve census through referrals from satisfied families
- Reduce liability exposure with read-only, role-filtered family access
For Staff
Fewer interruptions.
Nurses get back the hours that disappear into routine update calls — without changing how they chart.
- Reclaim 2–3 hours per shift previously spent on routine family calls
- No duplicate charting — CareBridge translates approved care events into family-friendly updates
- Quick-action logging from any device, in the same flow as a standard chart note
- More uninterrupted time at the bedside, where it actually matters
For Families
Peace of mind.
Stop refreshing the phone waiting for a call back. Always know how your loved one's day is going.
- Care timeline: vitals, medications, activities — updated as they happen
- Upcoming appointments, therapy sessions, and family visit windows
- Ask the AI: 'Did Dad eat breakfast today?' — answers from documented facts only
- Instant notifications when something important changes
One simple price — built around your facility
Pricing depends on your licensed beds, the modules you turn on, and how many facilities you operate. Tell us about your facility and we send a custom quote in 24 hours.
CareBridge Connect
Custom quote in 24 hours
- Care Log & Timeline
- Family feed & posts
- Secure Vault
- Visit tracking
- AI Family Chat (guardrailed)
- AI-authored Care Insights
- Wellness & vitals trends
- Notification center
- Multi-facility management
- PointClickCare integration available
- White-glove onboarding
- BAA executed with every facility
No long-term contracts · 30-day pilot · Multi-facility pricing available
HIPAA-compliant by design, not by checkbox
We never expose raw clinical notes. Only approved, structured data points — translated into family-friendly language. Every access event is logged. Role-based permissions ensure each person sees only what they're authorized to view.
Questions about our security posture? We'll walk you through our controls on a call. Book a security review →
Fewer routine calls.
More uninterrupted care.
Start a 30-day pilot at your facility. White-glove setup included. No long-term contracts.
HIPAA-compliant architecture · BAA executed with every facility · Built for skilled nursing facilities