Your nurses deserve better mornings.
CareBridge Connect eliminates the 2–3 hours per shift nursing staff spend on family calls — replaced with real-time updates families check on their own.
Family notified
Therapy update sent · just now
−62%
family call volume
The numbers
Every family call that doesn't happen is a nurse who stayed with a patient instead. CareBridge Connect makes that possible at scale.
How it works
Live in 24 hours. Results in 30 days.
Deploy in a day, zero EHR disruption
CareBridge Connect runs alongside your existing workflows. No EHR integration required. Staff log care updates from any device — the same way they'd add a note to the chart.
Families see updates the moment they happen
Every care log entry, appointment, and milestone is immediately visible to the right family members — based on the access level you set. Families stop calling because they already know.
Directors see exactly what changed
Real-time dashboards surface call volume trends, engagement scores, and family satisfaction — giving directors the data they need to improve CMS ratings and staff retention.
Features
Built for how care teams actually work.
Every shift, documented and shared.
Staff log care entries — meals, therapy, medications, incidents — from any device. Families see updates the moment they're written. No phone tag, no missed calls.
- Categorized entries (therapy, nutrition, medical)
- Staff attribution and timestamps
- Role-based visibility controls
Families stay informed without interrupting care.
Every care log entry appears in a clean, readable feed for the right family members. Secure messaging replaces the phone as the default way families communicate.
- Real-time notifications via app or email
- Configurable access per family member
- HIPAA-compliant messaging channel
Appointments, visits, and milestones in one view.
A shared calendar for therapy sessions, physician visits, family visit windows, and care milestones. Families can request visits without calling the front desk.
- Staff and family calendar in sync
- Visit request workflow
- Appointment reminders to families
Critical documents, always at hand.
Store advance directives, insurance cards, powers of attorney, and medication lists in an encrypted, access-controlled vault. No more digging through filing cabinets mid-incident.
- AES-256 encryption at rest
- Per-document access controls
- Full audit trail on every view
For Facilities
Solve the family call problem once.
Your clinical outcomes are excellent. Your families just don't know it yet.
- Reduce nursing station call volume by eliminating routine update calls
- Drive Google review scores with families who feel genuinely informed
- Improve census through referrals from satisfied families
- Reduce liability exposure with read-only, role-filtered family access
For Families
Never wonder how Mom is doing.
Stop refreshing the phone waiting for a call back. See what's happening in real time.
- Care timeline: vitals, medications, activities — updated as they happen
- Upcoming appointments, therapy sessions, and family visit windows
- Ask the AI: 'Did she eat breakfast today?' — answers from documented facts only
- Instant notifications when something important changes
What people say
Heard from the floor.
Phone calls to the nursing station dropped noticeably in the first two weeks. Families who used to call three times a day now just open the app.
I can check on my mom from across the country and see exactly how her day went. It removed so much of the anxiety of not knowing.
Our CMS star rating improved and I can directly point to CareBridge as the reason. Family communication is now a competitive advantage for us.
Flexible pricing for every facility size
Contact us for a custom quote tailored to your facility. All plans include HIPAA compliance, white-glove onboarding, and no long-term contracts.
Starter
Up to 30 residents
- Care Log & Timeline
- Family feed & posts
- Secure Vault
- Visit tracking
- Mobile app access
- Email support
Professional
Up to 100 residents
- Everything in Starter
- AI Family Chat (guardrailed)
- Wellness & vitals trends
- Notification center
- Priority support
- Analytics dashboard
Enterprise
Unlimited residents
- Everything in Professional
- Multi-facility management
- Custom EHR integration
- Dedicated success manager
- Custom onboarding
- SLA guarantee
- BAA included
Every plan starts with a 30-day pilot and white-glove onboarding at no extra cost.
HIPAA-compliant by design, not by checkbox
We never expose raw clinical notes. Only approved, structured data points — translated into family-friendly language. Every access event is logged. Role-based permissions ensure each person sees only what they're authorized to view.
Questions about our security posture? We'll walk you through our controls on a call. Book a security review →
Ready to give your nurses
their afternoons back?
Start a 30-day pilot at your facility. White-glove setup included. No long-term contracts.
Trusted by skilled nursing facilities across the US · HIPAA Certified · SOC 2 Type II